Frequently Asked Questions About Agency Websites

Estatovio designs and builds websites for estate agents, letting agents and property managers in the UK. We do not sell or let property, and we do not give legal advice.

Yes. Focusing on one trade means we understand listings feeds, fee pages, branch structures and the rules that apply to agency websites.

We work remotely and can take on agencies anywhere in the UK, communicating by email and by call when a call helps. There is no need to meet in person, though we are happy to arrange a video call for discovery or design reviews.

Every project is quoted at a fixed price against a written scope. The main factors are the number of templates, your listings feed, branches, services, content and integrations. The pricing page explains this, and our cost guide gathers published market figures.

Yes, for the agreed scope. Any change you ask for is priced separately and only done with your approval.

Your proposal states clearly whether VAT applies and shows prices including it where it does.

Usually a deposit on acceptance, a stage payment when designs are approved, and the balance at launch. The proposal sets out the exact split.

We plan for five to nine weeks from signed scope to launch, or seven to eleven weeks including discovery and scoping. Content and feedback turnaround and the CRM feed are the biggest variables.

Tell us the date at the start. If it is achievable with the scope you need, the plan will show how; if not, we will say so and suggest what could be phased.

Yes, if your CRM provider offers a website feed or API. We check what your provider offers before quoting.

We will tell you before you commit and set out the options, which might include an export, manual entry or changing provider.

No. Portal listings come from your CRM, not from your website.

We agree a policy with you, such as keeping them for a set period with a clear status before retiring them with a redirect.

No. Designs start from your brand and your market. We reuse tested components behind the scenes, such as galleries and forms, but the look is yours.

We can write it with you, including area guides based on interviews with your team. Supplying your own text is also fine.

No. Listings use your own property photography from your CRM. For branch and team photos, we can advise on what works well.

A website can make it easy to show information clearly, such as listing facts, fee lists and scheme statements, and we build it to do that. Compliance also depends on what your agency does and discloses, which stays your responsibility. Our guides explain the rules that affect websites and link to official sources.

We review rental templates, forms and wording for the changes that took effect on 1 May 2026, such as stating a single rent and removing discriminatory wording. See our Renters' Rights Act guide.

No. Where a question needs legal advice, we say so and suggest you speak to your adviser or professional body.

Your agency owns the design, code, content and domain. We hand over everything needed for someone else to maintain it.

No. Care and hosting is optional. You can host the site yourself or with another provider.

Hosting, security updates, daily backups, uptime and feed monitoring, monthly form tests, small content changes and a yearly review of compliance pages. See care and hosting.

Sometimes. We start with a short review and tell you plainly whether maintaining it or rebuilding it makes more sense.